For your child’s first visit to Bloom, you may want to let them know that the session will include a mix of activities. Some will be table-based, like mazes, drawing, and puzzles, while others will get them moving, such as jumping, swinging, and climbing. Some tasks may feel challenging, and that is completely normal. We often include activities that are meant to stretch skills and may feel like they are for older kids. While most activities are presented in a playful way, the first visit is a bit more focused on assessment than pure play.

If your child asks why they are coming to Bloom, you can explain that the goal is to discover what might be tricky for them and to explore ways to make those things easier. We adjust how we explain things based on your child’s age and developmental stage so they can understand what to expect and why they are participating in certain activities.

Ongoing sessions usually feel more like a play date, tailored to your child’s interests and abilities. We always aim to provide the just-right challenge, keeping your child actively engaged while helping them build skills and confidence.

Bloom does not bill insurance companies directly for our programs or services. Many families use their Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA) to pay for services.

You will receive an invoice that can be submitted to your insurance company for possible reimbursement. Our intake forms include helpful information to guide you through this process, but we cannot guarantee coverage. Payment in full is the responsibility of the family when services are provided.

We understand that schedules can change, and we work with families to ensure continuity of care. All cancellations with less than 24 hours’ notice must be made in writing, either via email or by text. Please note that the full session fee will be charged for any cancellations made with less than 24 hours’ notice.

Regular attendance is important to support progress toward therapy goals. Every effort will be made to reschedule cancelled sessions when possible. If a child does not attend school due to illness, parents or caregivers should notify Bloom by 8:00am on the same day, either via email or text, to cancel the scheduled session.

If a family cancels three sessions with less than 24 hours’ notice within a three-month period, the child’s regularly scheduled appointment time may be forfeited. Similarly, if there are two no-show appointments within a three-month period, the regularly scheduled appointment time will also be forfeited.

Families will not be charged if Bloom Pediatrics is unable to open or must close due to recommendations from government officials or health experts regarding safety.

The health and safety of our clients, therapists, and staff is our top priority. For this reason, we ask that parents and caregivers do not send children to sessions if they have exhibited any of the following within the past 24 hours: illness symptoms, fever of 100°F or greater, vomiting, sore throat or difficulty swallowing, mouth sores, eye discharge, unusual nasal discharge, uncontrolled coughing, difficulty breathing or wheezing, or wounds that are not properly covered.

If a child develops any of these symptoms while at Bloom, their activity will be ended, and the parent, caregiver, or emergency contact will be contacted immediately to pick them up.

In addition, if a child soils their clothing during a session and does not have a proper change of clothes, their activity will be ended and the parent, caregiver, or emergency contact will be notified to pick them up immediately.

If a child is found to have head lice, their activity will also be ended and the parent, caregiver, or emergency contact will be contacted. Treatment to eliminate live lice must be completed before the child may return to Bloom.

Parents and caregivers who observe an individual clinic session from a distance are asked to do so quietly, and cell phone conversations are not permitted in the treatment area.

During sessions, parents and caregivers may choose to remain in the waiting area or leave the premises. If leaving, they must notify the treating therapist, provide a current phone number in case of illness or emergency, and return at least ten minutes before the end of the session to pick up their child. Children may never be left unattended on Bloom’s premises.

Parents and caregivers are responsible for supervising all children they bring to Bloom. Only children under the direct care of a Bloom therapist may use equipment and toys in the treatment space. Any other children must be actively monitored by their parent or caregiver at all times and in all areas of the clinic.

If a parent or caregiver is late for pick-up, the treating therapist will make every effort to contact them or their emergency contact. Late pick-up fees are $25 flat plus $1 per minute for every minute past the scheduled pick-up time.